Description
Today's competitive and complex business environment requires the CPA to be a strong communicator. Learn to impart your position effectively, leveraging case studies. Topics will emphasize the communication process and techniques to improve oral communications, including the effective use of the telephone. Written communications will examine email, text, and "snail mail". Explore communication and personality types. Consider the importance of the human side, including empathy, ego and needs.
Highlights
- Becoming a stronger communicator

- The communication process

- Improving oral and written communications

- "Empathy, ego and needs," personality types and their influence on communications

- Case studies to summarize the webinar concepts
Objectives
- Determine how to become a stronger communicator.

- Identify the communication process.

- Identify how to improve oral and written communications.

- Recognize empathy, ego and needs and personality types as they relate to communications.
Designed For
Sole practitioners, firm partners, CFOs, controllers, department managers and staff accountants.
Registration for this course has passed.
Course Pricing
WYOCPA Member Fee
$89.00
Non-Member Fee
$119.00
Your Price
$119.00
Upcoming Courses
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Communicating Financial Information to Non-Accountants
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Audit 501: Personality Styles - Improving Your Interactions
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