Ethics and Opportunities of Voice-Enabled Digital Assistants

Course Details


Thursday, April 8, 2021

11:00am – 1:00pm (Registration: 11:14pm)



Field of Study


CPE Credit

2 hours CPE credit

Level of Knowledge



CPA Crossings




The course provides a concise overview of the key ethical considerations and practical business opportunities for practitioners related to voice-enabled digital assistants. These technologies include Google Assistant, Amazon Alexa, Apple Siri, Microsoft Cortana, Samsung Bixby, and others. One in six Americans now own a so-called smart speaker - up 128 percent since January 2017. The rapid rise of these electronic gadgets and services (and the products that can be used with them) are upending how people interact with computers and access artificial intelligence.

This event may be a rebroadcast of a live event and the instructor will be available to answer your questions during the event.


  • Overview of virtual assistants
  • Interaction methods
  • Services offered
  • Devices and objects where found
  • Social and ethical impact and concerns
  • Discretion
  • Privacy
  • Data ownership
  • Data security
  • Voice recognition and digital wiretapping
  • Cyber-bullying and harassment
  • Algorithmic authority and "choice"
  • Commercial oversight and branding
  • Language and locational bias
  • Advertising
  • Voice analytics and conversational audits
  • Leading platforms
  • Voice assistant starter strategy for accountants


  • Identify leading risks, challenges and opportunities related to voice-triggered digital assistants
  • Protect privacy and moral principles in new "all ears" era of audio surveillance
  • Highlight millions of professional and personal tasks that can be accomplished using your voice

Designed For

Practitioners who want to explore the social and ethical implications of voice assistants, protect their privacy and moral principles in this new audio surveillance era, and incorporate this new technology into their professional workflow and personal computing.

Registration for this course has passed.

Course Pricing

WYOCPA Member Fee

Non-Member Fee

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