Controller Series: Sending and Receiving the Gift of Feedback

Description

In our daily professional and personal lives, we are constantly giving and receiving feedback. Feedback is essential to our overall personal and professional development. However, the perception of feedback tends to make the receiver very defensive and the sender seem abrasive. This course will provide strategies to give and accept feedback graciously, and provide non-offensive feedback and constructive criticism that encourages the person to work on their opportunities with enthusiasm and empowerment.

Objectives

• Identify the three types of feedback and when to use each.
• Identify the barriers and blind spots in receiving feedback
• Determine how emotions turn feedback into a battle

Designed For

Aspiring leaders and leaders of teams and organizations